Standard Reservations

For standard room reservations at our casino hotels:

• Free cancellation up to 48 hours before check-in
• One night's charge for cancellations within 48 hours
• Full charge for no-shows

Suite Reservations

For luxury suite reservations:

• Free cancellation up to 72 hours before check-in
• 50% charge for cancellations within 72 hours
• Full charge for no-shows

Group Bookings

For group reservations (5+ rooms):

• Free cancellation up to 14 days before check-in
• 50% charge for cancellations within 14 days
• Full charge for cancellations within 7 days

Special Events & Peak Seasons

Different cancellation policies may apply during:

• Major gaming tournaments
• Holiday seasons
• Special events

How to Cancel

To cancel your reservation:

• Use our online booking portal
• Contact our reservations team
• Visit our Connect page

Refund Process

Eligible refunds will be processed within 5-7 business days to the original payment method.